{"id":2929,"date":"2026-03-05T13:17:46","date_gmt":"2026-03-05T13:17:46","guid":{"rendered":"https:\/\/mcvereya.bg\/personal-data-protection-policy-of-vereya-medical-center-ltd\/"},"modified":"2026-03-17T08:43:40","modified_gmt":"2026-03-17T08:43:40","slug":"personal-data-protection-policy-of-vereya-medical-center-ltd","status":"publish","type":"page","link":"https:\/\/mcvereya.bg\/en\/personal-data-protection-policy-of-vereya-medical-center-ltd\/","title":{"rendered":"PERSONAL DATA PROTECTION POLICY of \u201cVEREYA MEDICAL CENTER\u201d Ltd."},"content":{"rendered":"\t\t
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PERSONAL DATA PROTECTION POLICY of \u201cVEREYA MEDICAL CENTER\u201d Ltd.<\/strong><\/p>

SUBJECT MATTER<\/strong><\/p>

The purpose of this Policy is to inform the current and future patients, contractors, workers, and employees of \u201cVereya Medical Center\u201d Ltd., having its registered office and management address at 9 Mitropolit Metodi Kusev Blvd., Stara Zagora (the \u201cCompany\u201d), in its capacity as a data controller, regarding the personal data processed by the Company, and to ensure the lawful, fair, and transparent processing of personal data.<\/p>

This Policy has been prepared in accordance with the requirements of Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as Bulgarian legislation in the field of personal data protection and medical law, and aims to guarantee the rights of natural persons in connection with the protection of their personal data when such data is processed by the Company.<\/p>

DEFINITIONS<\/strong><\/p>

For the purposes of this Policy, the following terms shall have the meanings set out below:<\/p>

\u2022 PDPA \u2013 Personal Data Protection Act.<\/p>

\u2022 CPDP \u2013 Commission for Personal Data Protection.<\/p>

\u2022 GDPR \u2013 Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95\/46\/EC (General Data Protection Regulation).<\/p>

\u2022 Person responsible for personal data \u2013 at \u201cVereya Medical Center\u201d Ltd., the person responsible for personal data is the manager of the Company.<\/p>

\u2022 Data controller \u2013 the Company, hereinafter referred to as the Company or the Controller.<\/p>

\u2022 Data processor \u2013 a person or organization which, on the basis of a contract, processes personal data provided by the Company for agreed purposes. Despite terminological differences, other controllers or recipients with whom the Company interacts may also be regarded as data processors \u2013 banks, couriers, postal operators, as well as state authorities and institutions. <\/p>

\u2022 Data protection notices \u2013 separate notices containing information provided to data subjects at the time the Company collects information about them. These notices may be general (e.g. addressed to workers and employees or published on the Company\u2019s website) or may relate to processing for a specific purpose. <\/p>

\u2022 Data processing \u2013 any activity related to the use of personal data. This includes receiving, recording, storing, carrying out an operation or a series of operations with the data, such as organizing, editing, retrieving, using, disclosing, deleting, or destroying it. Processing also includes the transfer of personal data to third parties. <\/p>

\u2022 Consent \u2013 any freely given, specific, informed, and unambiguous indication of the wishes of the data subject by which, through a statement or a clear affirmative action, he or she signifies agreement to the processing of personal data relating to him or her.<\/p>

\u2022 Personal data \u2013 any information relating to a natural person that can directly or indirectly lead to his or her identification. Personal data is information which, together with other information, may lead to the establishment of the identity of an identifiable natural person. Such information may include a name, date of birth, personal identification number, address, identity document number, telephone number, email address, data concerning health status, online identifiers, data concerning terminal electronic communication devices, and others. <\/p>

The Personal Data Protection Policy of \u201cVereya Medical Center\u201d Ltd., as well as the internal rules and procedures adopted on its basis for the processing of personal data, contain the main rules and provide information on:<\/p>

1. Data subjects<\/p>

2. Categories of personal data<\/p>

3. Purposes and principles of personal data processing<\/p>

4. Methods of collection and means of processing personal data<\/p>

5. Provision and disclosure of personal data<\/p>

6. Consequences of refusal to provide personal data<\/p>

7. Rights of data subjects<\/p>

8. Protection of personal data<\/p>

9. Periods for processing and storage<\/p>

10. Methods of contacting the Company<\/p>

1. Data subjects<\/p>

The Company collects and processes personal data necessary for the exercise of its rights and obligations as a medical institution, employer, supplier of goods and services, and contractual counterparty, in compliance with the requirements of applicable legislation. The Company collects personal data from the following categories of data subjects: <\/p>

1.1. 1.1. Patients<\/p>

1.2. 1.2. Contractors<\/p>

1.3. 1.3. Workers, employees, and persons engaged under civil contracts<\/p>

1.4. 1.4. Job applicants<\/p>

2. Categories of personal data<\/p>

The personal data collected about individuals differ depending on their relationship with \u201cVereya Medical Center\u201d Ltd.<\/p>

2.1. Patients

The Company collects and processes its patients\u2019 personal data only to the minimum extent necessary for proper diagnosis and treatment, as well as in fulfillment of its legal obligations. The possible data we collect and process for our patients include:

data relating to the patient\u2019s physical identity \u2013 name, age, personal identification number or date of birth, health condition;

identity document number, address, telephone number, email address, insurance identification number;

physiological identity \u2013 height, weight, blood type, blood count, and other data related to the functions of the human body, requested or necessary for the provision of healthcare services;

cultural identity \u2013 hobbies, lifestyle, where necessary for the diagnosis of a specific illness;

social identity \u2013 education, habits, work activity, place of work, profession, labor category;

family identity, marital status, family relations;

data related to identifying environmental risk factors and necessary for the provision of healthcare services.
<\/p>


In some cases, it is also necessary to collect personal data concerning a patient\u2019s representative, e.g. a contact person, parent, or guardian.
<\/p>

The Controller does not process personal data related to patients\u2019 sex life, racial or ethnic origin, political, religious, or philosophical beliefs, trade union membership, or genetic identity.<\/p>

2.2. Contractors

Including their employees, representatives, etc. For the conclusion and performance of contracts with the Company\u2019s contractors that are legal entities, personal data concerning at least one of the following persons is processed:
<\/p>

– the legal representative of the contractor;<\/p>

– an authorized representative of the contractor;<\/p>

– a contact person expressly designated by the contractor;<\/p>

– an employee of the contractor whose official duties are related or necessary to the performance of the contract with our Company.<\/p>

For these persons, the following are collected:

– identification data \u2013 first name, surname, job title\/position;

– contact details \u2013 telephone, address, email address;

– data regarding the person\u2019s authority in relation to the contractor and the contract.
<\/p>

For the conclusion and performance of contracts with natural persons who are contractors of the Company, personal data necessary for the fulfillment of the Company\u2019s legal obligations is collected, as follows: name, personal identification number (date of birth), permanent and\/or current address, telephone number, identity card details or passport data, email address.<\/p>

2.3. Workers, employees, and persons engaged under civil contracts. For these persons, the Company collects the following data: <\/p>

– Identification: name, personal identification number (date of birth), permanent and\/or current address, telephone number, identity card details or passport data, email address;<\/p>

– Education and professional qualifications: data related to education, work experience, professional and personal qualifications, and skills;<\/p>

– Health data: health condition, disability assessment decisions, medical certificates, sick leave certificates, and all related documentation.<\/p>

2.4. 2.4. Job applicants<\/strong> For job applicants, the following personal data is collected:<\/p>

– Identification: name, personal identification number (date of birth), permanent and\/or current address, telephone number, identity card details or passport data, email address;<\/p>

– Education and professional qualifications: data related to education, work experience, professional and personal qualifications, and skills;<\/p>

– Health data at the job application stage are collected only if the individual has voluntarily provided them.<\/p>

3. Purposes and principles of personal data processing<\/p>

\u201cVereya Medical Center\u201d Ltd. collects and uses personal data solely for the following PURPOSES:<\/p>

\u2022 diagnosis and treatment of patients, health prevention, and supervision;<\/p>

\u2022 provision and reporting of medical services, as well as performance of the obligations of \u201cVereya Medical Center\u201d Ltd. in its capacity as a medical institution arising from the Health Act, the Medical Institutions Act, the agreements with the Regional Health Insurance Fund under the National Framework Contract, and the preparation of the necessary related medical documentation and the provision of health and medical-statistical information to the competent authorities \u2013 the Ministry of Health, the National Statistical Institute, the Regional Health Inspectorate, the National Center for<\/p>

Public Health, the Executive Agency \u201cMedical Audit\u201d;<\/p>

\u2022 human resources management, payment of salaries, and fulfillment of the employer\u2019s related obligations for withholding and payment of health and social insurance contributions, taxes, as well as other rights and obligations of the Company in its capacity as an employer; financial and accounting activities;<\/p>

\u2022 administration of relations with contractors \u2013 suppliers and clients of the Company, and provision of goods and services;<\/p>

\u2022 conclusion of valid and binding contracts and their proper performance; maintaining contact with contractors and sending valid communications to them; exercising and protecting the rights and interests of the Controller under contracts with contractors; maintaining active business relationships;<\/p>

\u2022 security, including the maintenance and protection of the<\/p>

Controller\u2019s property and the premises it uses, security and control of access by external persons, and guaranteeing the safety of employees and third parties;<\/p>

\u2022 any other lawful business purpose, as well as other cases permitted or required by applicable law or regulation.<\/p>

When collecting and processing personal data, \u201cVereya Medical Center\u201d Ltd. observes the following main PRINCIPLES:<\/p>

\u2022 personal data is collected for specific, explicit, and lawful purposes and is not further processed in a manner incompatible with those purposes;<\/p>

\u2022 personal data is relevant to the purposes for which it is collected;<\/p>

\u2022 personal data must be accurate and, where necessary, kept up to date;<\/p>

\u2022 personal data is erased or corrected when it is established that it is inaccurate or does not correspond to the purposes for which it is processed;<\/p>

\u2022 the data subject is informed in advance about the processing of his or her personal data;<\/p>

\u2022 personal data is kept in a form that permits identification of the individuals concerned for no longer than is necessary for the purposes for which the data is processed.<\/p>

4. Methods of collection and means of processing personal data<\/p>

\u201cVereya Medical Center\u201d Ltd. collects personal data in one of the following ways:<\/p>

4.1. Personal data of our potential and actual patients, contractors, workers, employees, and persons engaged under civil law relationships may be collected or received directly from the data subject; from another person, of which the Controller shall inform the data subject; from an authority or institution where there is a valid legal basis for obtaining the data; as well as through access to public registers, but only where there is a clear intention to conclude a contract or for the purposes of pursuing our legitimate interests.<\/p>

4.2. We also collect patients\u2019 personal data through the use of medical equipment and apparatus for diagnosis and treatment.<\/p>

4.3. Personal data and information about a natural person may reach us in the form of documents, forms, templates, applications, letters, and correspondence.<\/p>

4.4. We may also collect personal data of a natural person when they visit premises where we have established an access control regime, installed an access control system, or installed a video surveillance system. Places where video surveillance is carried out are clearly marked with information signs. <\/p>

4.5. We may collect or receive personal data through our website http:\/\/mcvereya.bg\/, including through our inquiry form or through the use of \u201ccookies,\u201d of which every user of the website is duly informed.
<\/p>

\u201cVereya Medical Center\u201d Ltd. mainly uses non-automated means of processing personal data. These are all means in which the decision to process personal data or to perform a specific processing activity involves human intervention. We process incoming documents on paper and electronic media in a non-automated manner, including contracts, written or oral correspondence, medical documentation, declarations of intent of the data subject, and others. This type of data processing is carried out both on paper or another physical medium and in electronic form, through the use of computer systems, peripheral devices, medical equipment and apparatus, as well as through specialized software, such as accounting, clerical, medical, and reporting software. <\/p>


The Company does not use fully automated means for processing personal data. These are means in which the decision regarding the processing of personal data or the performance of a specific processing action is carried out without human intervention. In particular, obtaining information through the Company\u2019s website by means of \u201ccookies\u201d may be considered such a type of processing.
<\/p>

5. Provision and disclosure of personal data<\/p>

\u201cVereya Medical Center\u201d Ltd. does not disclose personal data to third parties and recipients unless there is a legal basis for receiving the data, as well as, for example, in the following cases:<\/p>

\u2022 for the performance of some of its activities, the Company enters into contracts with third parties acting as personal data processors of data provided by the Company. Such parties may include, for example, a company providing accounting and payroll services, an occupational health service, the developer of the Company\u2019s website and hosting provider, and other medical institutions, such as a hospital facility under Article 8, para. 3 of the Medical Institutions Act;
<\/p>

\u2022 other recipients of data, who depending on the specific case may be processors, other controllers, or third parties, may also include:<\/p>

– state authorities and organizations entrusted with public functions within the scope of their powers \u2013 the National Revenue Agency, National Social Security Institute, Ministry of Interior, Consumer Protection Commission, National Health Insurance Fund, Regional Health Inspectorate, Ministry of Health, Executive Agency \u201cMedical Audit,\u201d National Center for Public Health and Analyses, and others. The Company provides the data in fulfillment of its statutory obligations; <\/p>

– banks, for the purposes of payments of remuneration and in performance of contractual relations. The Company uses the services of licensed banking institutions, which is considered a sufficient guarantee for the security of the provided data; <\/p>

– courier companies and postal operators, for the purposes of correspondence and carrying out deliveries to\/from natural or legal persons. The Company uses the services of licensed courier and postal operators, which is a guarantee of the security of the provided data; <\/p>

– companies or natural persons who jointly use premises with \u201cVereya Medical Center\u201d Ltd. or are landlords, with regard to personal data to which employees of such companies may have access, as well as video surveillance data, if surveillance is carried out on such premises.<\/p>

In all cases, the Company provides data to recipients only to the minimum extent necessary.<\/p>

\u2022 In cases where data is provided to employees, clients, or service providers of a processor or recipient, the Company:<\/p>

– requires sufficient guarantees from the processor or recipient for compliance with legal requirements and good practices for the processing and protection of personal data;<\/p>

– enters into a written agreement or another legal act having the same effect, regulating the obligations of the processor and meeting the requirements of Article 28 of Regulation (EU) 2016\/679;<\/p>

– informs the individuals whose data will be provided to a processor, recipient, or other controller.<\/p>

6. Consequences of refusal to provide personal data<\/p>

The personal data requested from patients by the doctors and other employees of \u201cVereya Medical Center\u201d Ltd. is consistent with the services offered and our legal obligations and is mandatory in nature. In the event of refusal to voluntarily provide the necessary personal data, the Company will not be able to provide its services. <\/p>

The explicit consent of the natural persons whose data is processed is not always necessary where we have another legal basis for processing, for example a statutory obligation under the Health Act or another law.<\/p>

Where personal data is processed on the basis of the data subject\u2019s consent, such consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before the withdrawal.<\/p>

Informed consent within the meaning of the Health Act does not constitute consent within the meaning of the General Data Protection Regulation.<\/p>

7. Rights of data subjects \u2013 access to personal data, amendment, correction, restriction of processing, and erasure<\/p>

7.1. In relation to their personal data, including data obtained through video surveillance, every natural person has the following rights:<\/p>

\u2022 Right to be informed \u2013 to request and obtain confirmation from \u201cVereya Medical Center\u201d Ltd. as to whether their personal data is being processed by the Company;<\/p>

\u2022 Right of access to the data and information relating to the collection, processing, and storage of their personal data by the Company;<\/p>

\u2022 Right to rectification and updating of personal data where it is inaccurate or has changed;<\/p>

\u2022 Right to erasure (\u201cthe right to be forgotten\u201d), right to restriction of processing, or return of personal data where the personal data is no longer necessary for the purposes for which it was collected or processed; where the collection and processing were based on the data subject\u2019s consent, but the subject has withdrawn it; pursuant to Article 21 of the GDPR; where the processing is unlawful, etc. The right to erasure, restriction, or return does not apply where the Controller is complying with a legal obligation, performing a task carried out in the public interest or exercising official authority vested in the Controller, as well as for reasons of public interest in the area of public health, archiving in the public interest, scientific or statistical purposes, or for the establishment, exercise, or defense of legal claims;<\/p>

\u2022 Right to object to the processing or disclosure to third parties of his or her personal data in the absence of consent or a legal basis;<\/p>

\u2022 Right to lodge a complaint with the Controller, the Commission for Personal Data Protection, and before the courts.<\/p>

7.2. 7.2. Procedure for exercising rights<\/p>

\u2022 The right of access to personal data is exercised by a request from the affected natural person, sent to the Company\u2019s registered office address or to the Company\u2019s official email address vereya.mc@gmail.com. The request should contain the following information: name, address, and other identifying data of the person; legal basis of the right and the specific case in which it is exercised; description of the request; preferred form for provision of the information; signature, date of submission of the application, and correspondence address. Where an application is submitted by an authorized person, an explicit notarized power of attorney must be attached, and in the event of the death of the natural person, his or her rights shall be exercised by an heir, who must attach a certificate of heirs to the request.
<\/p>

\u2022 Within two weeks of receiving the request, the Company shall notify the applicant whether the legal grounds for granting the request are present. Where the request <\/p><\/div>

<\/p>

is factually or legally complex, the period may be extended to 30 days. If the Company finds that the legal grounds for granting the request are present, it shall also inform the person of the procedure by which the right may be exercised. <\/p>

\u2022 The Company provides the information in a concise, understandable, and easily accessible form, in writing or by other means, including electronically.<\/p>

\u2022 Where the data does not exist or its provision is prohibited by law, access shall be denied to the applicant.<\/p>

\u2022 Where data subjects\u2019 requests are manifestly unfounded or excessive, particularly because of their repetitive character, the Company may refuse to act on the request or may charge a reasonable fee covering the administrative costs of taking the requested action.<\/p>

\u2022 A complaint to the Commission for Personal Data Protection may be submitted to the Commission\u2019s address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, as well as through its website www.cpdp.bg<\/p>

8. Personal data protection<\/p>

\u201cVereya Medical Center\u201d Ltd. applies a comprehensive approach in fulfilling its obligations as a personal data controller.<\/p>

8.1. 8.1. Technical and organizational measures<\/p>

\u2022 All premises in which personal data is stored and processed are subject to access control. Possible technical means of access control include: <\/p>

– video camera surveillance;<\/p>

– a policy allowing external persons into the Company\u2019s premises only when accompanied by Company staff.<\/p>

\u2022 The Company\u2019s premises are properly secured by fire protection measures in accordance with Bulgarian legislation.<\/p>

\u2022 When a client or supplier must communicate personal data, this is done in a room where no external persons are present, and where this is impossible, discretion is ensured and measures are taken so that third parties cannot perceive the communicated personal data.<\/p>

8.2. 8.2. Documentary protection measures<\/p>

The Company has established procedures for personal data processing, regulation of access to data, procedures for destruction, and storage periods, set out in the Internal Rules and Procedures for Personal Data Protection.<\/p>

8.3. 8.3. Personal protection measures<\/p>

Before taking up their respective positions, the manager and employees who have access to personal data:<\/p>

– undertake an obligation not to disclose the personal data to which they have access;<\/p>

– become familiar with the regulatory framework and the Company\u2019s internal rules and policies concerning personal data protection;<\/p>

– are instructed regarding the risks to the personal data processed by the Company;<\/p>

– undertake not to share critical information among themselves or with external persons except in accordance with the procedures established by these Rules.<\/p>

9. Periods for processing and storage<\/p>

\u201cVereya Medical Center\u201d Ltd. processes and stores data within the time limits established by law, where such limits exist, and in all cases for periods no longer than the minimum necessary to achieve the purposes of processing.<\/p>

10. Methods of contacting \u201cVereya Medical Center\u201d Ltd.<\/p>

You may send correspondence to our management address: 9 Mitropolit Metodi Kusev St., Stara Zagora, to the attention of the Manager of the Company, or to the email address vereya.mc@gmail.com, as well as to the telephone numbers listed on the Company\u2019s website mcvereya.bg.
<\/p>

Final provision<\/strong><\/p>

\u00a71. This Policy was adopted by \u201cVereya Medical Center\u201d Ltd. and enters into force on 21 May 2018.<\/p>

This website uses \u201ccookies\u201d

This website uses a limited number of \u201ccookies\u201d to make your browsing easier. A \u201ccookie\u201d is a small text file that the website transfers to your computer\u2019s hard drive either for the duration of the session or permanently. Cookies allow anonymous information about your actions and preferences on the website to be stored (for example font size, language, and other settings). Cookies are used for several purposes \u2013 functional (to ensure the proper operation of the website), analytical (to anonymously track traffic to the website), and marketing (to improve promotions related to the website).
<\/p>

When they are created, cookies usually do not contain any personal information. They do not scan your computer. Any personal information they may contain is the result of your own input into the website\u2019s forms. When a cookie stores personal information, that information is encrypted in such a way that it is unreadable to any third party who may accidentally gain access to your cookies folder. The only computer that can read and decode the information is the server that created the cookie. <\/p>

What cookies do we use on this website?<\/b><\/p>

Session cookies<\/i><\/b><\/p>

These are temporary cookies that remain in your web browser\u2019s cookie file only for the duration of your visit and are deleted when you close the browser. The purpose of these cookies is functional.<\/p>

Third-party cookies<\/i><\/b><\/p>

These are cookies placed by external providers such as Google Analytics and Facebook. They may be either session or persistent cookies, and their purpose is analytical and marketing-related. The website administrator has no control over these cookies. <\/p>

What should you do if you do not want cookies?<\/b><\/p>

Do not click \u201cI agree\u201d in the box informing you about the use of cookies.<\/p>

Through your browser settings, block future cookies. You may also delete existing cookies. <\/p>

Through your operating system (for example Windows or Mac), delete all cookies from the appropriate folder.<\/p>

If you would like additional information about cookies, please visit http:\/\/www.allaboutcookies.org\/<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

PERSONAL DATA PROTECTION POLICY of \u201cVEREYA MEDICAL CENTER\u201d Ltd. 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